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Terms of Service

Last updated: December 2025

Welcome to VendorTruth. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully.

Acceptance of Terms

By using VendorTruth, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our services.

Usage Guidelines

When using VendorTruth, you agree to:

  • Provide accurate information when submitting vendor claims or contact forms
  • Not use our services for any unlawful or harmful purposes
  • Not attempt to gain unauthorized access to our systems or interfere with service functionality
  • Respect intellectual property rights of VendorTruth and third parties
  • Not misrepresent your identity or affiliation with any vendor
  • Not submit false, misleading, or malicious information about vendors or their products

Content Disclaimer

VendorTruth is a community-driven research platform that uses AI-powered agents to analyze vendor claims. While we strive for accuracy:

  • Not Legal or Financial Advice: Our content is for informational purposes only and does not constitute legal, financial, or professional advice.
  • No Guarantees: We do not guarantee the accuracy, completeness, or timeliness of any information on our platform.
  • Community-Driven: Truth reports are generated through automated research and may contain errors or omissions.
  • Use at Your Own Risk: Any decisions you make based on our content are your sole responsibility.

Vendor Submissions and Claims

When submitting vendor claims for investigation:

  • You must provide truthful and accurate information
  • You grant VendorTruth the right to investigate, publish, and share your submission
  • We reserve the right to decline, modify, or remove any submission at our discretion
  • Vendors may submit corrections with supporting evidence

Intellectual Property

All content, design, logos, and code on VendorTruth are owned by VendorTruth or licensed to us. You may not:

  • Copy, reproduce, or distribute our content without permission
  • Use our branding, logos, or design elements without authorization
  • Reverse engineer, decompile, or extract source code from our services

Truth reports and vendor analysis may be shared with attribution to VendorTruth.

Limitation of Liability

To the maximum extent permitted by law, VendorTruth and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services, including but not limited to business decisions, vendor selections, or financial losses.

Indemnification

You agree to indemnify and hold harmless VendorTruth from any claims, damages, losses, or expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights.

Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the modified terms.

Termination

We reserve the right to suspend or terminate your access to VendorTruth at any time for any reason, including violation of these terms or engaging in harmful behavior.

Governing Law

These Terms of Service are governed by and construed in accordance with applicable laws. Any disputes shall be resolved through binding arbitration or in courts of competent jurisdiction.

Contact

If you have questions about these Terms of Service, please contact us at legal@vendortruth.org.